Forms and Files Guide

iSolved Employee User Guide

MetLife Quick Reference Guide – Navigating Service Resources

• Eligibility
• File Feeds
• Dental
• Life
• Vision
• Disability
• Online Access
• Payment Remittance

Short-Term Disability (STD) and Long-Term Disability (LTD)

STD and LTD Claim Process

• Absence Submission and Gathering
• Initial Evaluation and Decision
• Ongoing Service and Follow-Up
• Resolution
• Disability Specialty Services
• Resources

Short-Term Disability

STD Claim Form

Long-Term Disability

LTD Employee Statement / Claim Form

LTD Employer Statement / Claim Form

LTD Attending Physician Statement

New York Disability / Paid Family Leave

NY Employee Statement of Disability Claim Form

Request for NY Paid Family Leave Claim Form

Accident, Hospital Indemnity and Critical Illness

Accident and Hospital Indemnity

How to Submit a Accident or Hospital Indemnity Claim

Hospital Indemnity Claim Form

Group Accident Claim Form

Critical Illness

How to Submit a Critical Illness Claim

Critical Illness Claim Form

Group Life Insurance

How to Submit a Life Claim (With Form) – Group Number: 230503

Archived Benefit Site

2022-2023